10 Signs Your Algarve Property Manager Is Underperforming (And What to Do)
Key Takeaways
Revenue 15-25% below comparable properties indicates systematic underperformance costing €8,000-15,000 annually. Consistent underperformance signals poor pricing, marketing, or operational execution.
Review ratings stagnant at 4.5-4.7 whilst competitors achieve 4.8-4.9 reveals inadequate guest service and issue resolution. 0.3 rating difference impacts search ranking and bookings dramatically.
Response times exceeding 4-6 hours to guest enquiries and issues demonstrates insufficient operational systems. Professional management averages 30-90 minute responses maintaining satisfaction.
Vague monthly reports lacking detailed breakdowns, expense documentation, or performance comparisons hide problems and potentially indicate financial irregularities. Transparency separates professionals from amateurs.
Maintenance problems recurring repeatedly signals inadequate contractor relationships, quality control failure, or neglect of preventive approaches. Same issues shouldn't reappear every few months.
Manager dismisses concerns, blames external factors, or resists performance discussions rather than addressing problems constructively. Professional managers take ownership and provide solutions.
Want to see what your rental property in the Algarve should actually be earning?
Click here to get your free earnings estimate using real Algarve market data.
Miguel hired property management 18 months ago to escape self-management stress. Initially relieved, he's now concerned:
Year 1 self-managed:
€28,000 revenue at 58% occupancy
Exhausting but he controlled everything
Year 2 with professional management:
€30,000 revenue at 60% occupancy (+7% improvement)
€7,500 management fees (25%)
Net income: €22,500 (€5,500 less than self-managed)
Meanwhile, his neighbour's identical apartment with different management:
€38,000 revenue at 70% occupancy
€9,500 management fees (25%)
Net income: €28,500 (€6,000 MORE than Miguel's net)
Miguel's manager increased revenue slightly whilst costing him money overall. His neighbour's manager increased revenue 36% more than covering fees.
The difference? Miguel's manager is underperforming systematically. These 10 signs reveal the problem.
Sign 1: Revenue Significantly Below Market Comparables
The Warning Sign:
Your property consistently earns 15-25% less than similar properties nearby:
Your 2-bedroom: €28,000-32,000 annually
Comparable 2-bedrooms: €36,000-42,000 annually
Or you know occupancy rates lag:
Your property: 55-62% occupancy
Market average: 68-75% occupancy
Why It Matters:
15-20% underperformance costs €8,000-12,000 annually on typical properties. Over a 3-year contract, that's €24,000-36,000 in lost income whilst still paying full management fees.
Systematic underperformance indicates:
Poor pricing strategies (underpricing peak, overpricing off-season)
Inadequate marketing (listing quality, platform distribution)
Weak competitive positioning
Insufficient dynamic pricing adjustments
What To Do:
Research comparable properties:
Find 3-5 similar properties nearby (same size, similar condition, comparable location)
Check their Airbnb/Booking.com calendars (blocked = booked)
Calculate their approximate occupancy over 2-3 months
Compare their rates to yours at similar times
Review their listing quality, photos, descriptions
If consistently 15%+ below market, schedule performance discussion with manager demanding explanations and improvement plans.
Understanding property management mistakes costing thousands helps you identify which specific errors your manager is making.
Red Flags in Manager's Response:
"The market is difficult" (whilst competitors thrive)
"Your property has limitations" (blaming the property)
"We're doing everything possible" (vague, no specifics)
Defensiveness rather than constructive problem-solving
Sign 2: Review Ratings Plateau Below 4.8
The Warning Sign:
Your property's average rating stuck at 4.5-4.7 for 6+ months whilst comparable properties achieve 4.8-4.9.
Individual reviews mention:
Slow response times to questions
Issues not resolved quickly
Communication problems
Maintenance delays
Check-in confusion
Why It Matters:
Review ratings directly impact:
Search algorithm ranking (4.5 appears lower than 4.8+ properties)
Guest booking decisions (guests compare ratings)
Achievable pricing (lower-rated properties can't command premiums)
Long-term booking trajectory
0.3 rating point difference (4.5 vs 4.8) reduces bookings 15-20% whilst limiting rate increases. Annual impact: €5,000-9,000 in lost revenue potential.
What To Do:
Analyse recent reviews systematically:
Common complaint themes?
Response time mentions?
Issue resolution problems?
Communication quality concerns?
Professional management should achieve 4.8+ ratings through:
Rapid response times (under 2 hours)
Proactive guest communication
Fast issue resolution
Quality control systems
If ratings don't improve after 6 months, your manager lacks systems delivering quality service.
Manager Response Red Flags:
"Guests are unreasonable"
"We can't control reviews"
"4.5 is good enough"
No concrete action plan to improve ratings
Sign 3: Communication Response Times Exceed 4-6 Hours
The Warning Sign:
You notice (through forwarded messages or guest mentions):
Enquiries answered 6-12+ hours later
Guest questions during stay taking 4-8 hours for response
Issues reported but action delayed 24+ hours
Your own messages to manager taking days for responses
Why It Matters:
Response time dramatically impacts:
Booking conversion:
Under 1 hour: 70-80% conversion
2-4 hours: 50-60% conversion
6-12 hours: 30-40% conversion
Slow responses lose bookings to faster competitors.
Guest satisfaction:
Issues resolved within 2 hours: minor review mention if any
Issues taking 6-12 hours: negative review likely
Issues taking 24+ hours: damaging review certain
What To Do:
Test response times yourself:
Send enquiry as potential guest (friend's account)
Measure response time and quality
Ask current manager a property question
Note their typical response speed
Professional management should average:
Enquiry responses: 30-90 minutes
Guest issue responses: 15-60 minutes
Owner communications: 2-4 hours for non-urgent, immediate for urgent
Consistent 6+ hour responses indicate understaffing, poor systems, or disengagement.
Creating comprehensive welcome books reduces enquiries but shouldn't excuse slow responses when communication is needed.
Manager Response Red Flags:
"We respond within 24 hours as contracted" (inadequate for modern expectations)
"We're busy with many properties" (understaffed)
Deflects rather than commits to faster responses
Sign 4: Monthly Reports Are Vague or Incomplete
The Warning Sign:
Monthly statements lack:
Detailed revenue breakdown by booking
Complete expense itemisation with receipts
Performance comparison to previous periods
Occupancy metrics and booking pace
Upcoming reservation summary
Maintenance or issue reports
Instead, you receive:
Simple income/expense summary
No supporting documentation
Vague expense categories
No performance context or analysis
Why It Matters:
Vague reporting often hides:
Overcharging on services
Inadequate expense documentation (costing you tax deductions)
Performance problems they don't want highlighted
Lack of professional systems
Potential financial irregularities
Transparent detailed reporting demonstrates:
Professional operations
Nothing to hide
Owner respect and partnership
Data-driven management approach
What To Do:
Request comprehensive monthly reporting including:
Revenue by booking with dates and rates
All expenses with receipts and NIF documentation
Occupancy percentage and booking count
Average nightly rate achieved
Year-over-year comparison
Upcoming booking summary
Maintenance or guest issue notes
Performance versus local market indicators
Professional managers provide this automatically. Resistance indicates problems.
Understanding Portuguese tax requirements helps you evaluate whether expense documentation meets standards for maximum deductions.
Manager Response Red Flags:
"That level of detail isn't standard"
"You can see everything in the portal" (portal has limited data)
Reluctance or delays providing requested information
Defensive reactions to transparency requests
Sign 5: The Same Maintenance Issues Keep Recurring
The Warning Sign:
Maintenance problems reappear repeatedly:
WiFi issues every few months
Plumbing problems recurring
AC needing frequent repairs
Appliance breakdowns repeatedly
Same complaints from different guests
Why It Matters:
Recurring issues indicate:
Poor contractor quality (cheap, unreliable service)
Inadequate repairs (temporary fixes not solutions)
No preventive maintenance programme
Manager taking kickbacks from substandard contractors
Neglect of long-term property interests
Costs you through:
Guest dissatisfaction and negative reviews
Emergency repair charges (expensive)
Accelerated equipment deterioration
Lost bookings during unusable periods
What To Do:
Track maintenance patterns:
What issues recur?
How often?
Were proper repairs completed or temporary fixes?
Do guest reviews mention same problems?
Request:
Maintenance logs with contractor details
Explanation of recurring issue root causes
Preventive maintenance schedule implementation
Different contractors for chronic problems
Professional management prevents recurrence through:
Quality contractor relationships
Proper repair completion (not bandaids)
Preventive maintenance programmes
Equipment replacement before failure
Manager Response Red Flags:
"These things happen"
"The property is old" (but comparable properties don't have same issues)
Won't change contractors despite repeated problems
No preventive maintenance discussion
Sign 6: Manager Is Difficult to Reach or Dismissive
The Warning Sign:
Communicating with your manager involves:
Days to respond to your messages
Calls going to voicemail unreturned
Emails ignored or given cursory responses
Meetings difficult to schedule
Questions deflected or dismissed
Why It Matters:
Communication difficulties signal:
Disrespect for owner relationship
Overstretched resources (too many properties)
Disengagement or burnout
Trying to avoid accountability discussions
Unprofessional operational culture
Partnership requires responsive communication both directions.
What To Do:
Test communication:
Send non-urgent question—time the response
Request property performance meeting
Ask for specific information (reports, documentation)
Note tone and helpfulness
Professional managers maintain:
Owner communications within 24-48 hours for non-urgent
Immediate response for urgent property issues
Quarterly performance review meetings offered
Responsive helpful tone
If reaching your manager feels like pulling teeth, the management relationship has failed.
Sign 7: You Discover Issues Guests Mentioned But Manager Didn't Report
The Warning Sign:
Reading reviews, you learn about:
Maintenance problems guests reported (not fixed)
Issues guests experienced (manager never mentioned)
Complaints guests made (no follow-up)
Problems impacting experience (manager didn't tell you)
Why It Matters:
Hidden problems indicate:
Manager isn't addressing issues
Deliberately concealing problems from you
No quality control or guest feedback systems
Reactive rather than proactive management
You can't address problems you don't know exist. Discovery through reviews (after damage done) prevents corrective action.
What To Do:
Compare guest reviews to manager reports:
Are issues mentioned in reviews reflected in manager communications?
Do you learn about problems from guests rather than manager?
Are negative reviews surprising because manager never mentioned problems?
Request:
Comprehensive issue reporting (all guest concerns, even minor)
Guest feedback summaries included in monthly reports
Proactive problem identification and resolution
Immediate communication of anything impacting guest experience
Professional management keeps owners informed. Concealment destroys trust.
Manager Response Red Flags:
"We handle small issues without bothering you"
"Those weren't significant enough to report"
Downplays problems revealed in reviews
Defensive when confronted with hidden issues
Sign 8: Property Condition Is Deteriorating
The Warning Sign:
During property visits, you notice:
Cleanliness standards dropping
Minor maintenance neglected
Property showing excessive wear
Furnishings deteriorating faster than expected
General upkeep declining
Why It Matters:
Property deterioration signals:
Inadequate cleaning quality control
Deferred maintenance (avoiding or hiding costs)
No property care standards enforcement
Manager prioritising their convenience over property condition
Deterioration accelerates: neglected minor issues become major expensive problems. Poor condition reduces bookings and rates whilst increasing long-term repair costs.
What To Do:
Conduct thorough property inspections:
Quarterly visits if possible
Professional inspector annually
Compare condition to when management began
Document issues with photos
Require:
Detailed property condition reports quarterly
Photos included in reports
Maintenance schedule adherence
Immediate notification of any damage or wear requiring attention
Professional management maintains properties better than owners would themselves through systematic care.
Understanding how professionals handle difficult guests including property protection demonstrates proper approach to maintaining condition.
Manager Response Red Flags:
"Properties naturally wear from rental use" (but yours shows excessive wear)
Resistance to condition reporting
Blames guests rather than inadequate systems
Defensive about deterioration observations
Sign 9: Expenses Seem Higher Than They Should Be
The Warning Sign:
Monthly expenses consistently exceed expectations:
Cleaning costs above market rates
Maintenance charges seem excessive
Supply costs higher than when you self-managed
Unclear expense categories accumulating charges
Fees or charges not explained in contract
Why It Matters:
Excessive expenses potentially indicate:
Overcharging deliberately
Kickbacks from contractors (you pay inflated rates)
Inefficient operations (waste)
Hidden fees not disclosed initially
Potential financial impropriety
€200-500/month in excess charges costs €2,400-6,000 annually.
What To Do:
Compare expenses to market rates:
What do independent cleaners charge locally?
Are maintenance costs reasonable for work described?
Do supply costs match retail prices?
Are there unexplained recurring charges?
Request:
Detailed receipts for all expenses
NIF on all invoices (tax requirement and fraud prevention)
Explanation of any charges above market rates
Itemised breakdown of vague categories
Get quotes from independent contractors for:
Cleaning (should be €50-70 for 2-bedroom turnover)
Common maintenance tasks
Supplies and consumables
Professional management charges fairly with complete transparency.
Manager Response Red Flags:
Reluctance providing detailed receipts
Defensiveness about expense questions
Can't explain charges exceeding market rates
Threatens termination if you "don't trust them"
Sign 10: Manager Resists Performance Discussions
The Warning Sign:
When you raise concerns about:
Revenue below expectations
Review ratings not improving
Operational issues
Expense questions
Performance comparisons
Manager responds with:
Defensiveness rather than problem-solving
Blame (property, market, guests, platforms)
Vague excuses without concrete action plans
Irritation at being questioned
Dismissal of concerns
Why It Matters:
Professional managers welcome performance discussions:
Demonstrates accountability
Opportunity to address concerns
Partnership approach
Confidence in their execution
Continuous improvement mindset
Resistance signals:
Awareness of underperformance they can't defend
Unwillingness to improve or change
Disrespect for owner concerns
Hoping you'll accept inadequate performance
What To Do:
Schedule comprehensive performance review:
Prepare specific data and concerns
Request concrete improvement plans with timelines
Document discussion and agreed actions
Follow up monthly on progress
Professional response should include:
Acknowledgment of valid concerns
Data-driven performance analysis
Concrete improvement strategies with specifics
Timeline commitments
Appreciation for feedback and partnership approach
If manager responds defensively, dismissively, or without substantive solutions, the relationship won't improve.
Understanding critical questions to ask property managers helps you evaluate whether your current manager meets professional standards.
Manager Response Red Flags:
"If you're not happy, find another manager"
Blames everything except their execution
No concrete action plans with timelines
Threatens termination rather than addressing issues
Makes excuses without substantive solutions
What To Do When Your Manager Is Underperforming
Step 1: Document Everything
Revenue data and comparables
Communication response times
Review ratings and content
Maintenance issue history
Expense records
Any concerning behaviours
Step 2: Schedule Formal Performance Review
Present specific concerns with data
Request concrete explanations
Demand improvement plans with timelines
Document discussion and agreements
Step 3: Set Clear Expectations and Timeline
Specific performance targets
90-day improvement period
Monthly progress reviews
Consequences if targets not met
Step 4: Evaluate Contract Terms
Termination notice requirements (usually 60-90 days)
Outstanding obligations
Financial settlement terms
Timing considerations
Step 5: Research Alternative Managers
Interview 2-3 other management companies
Verify their performance claims with references
Understand transition process
Prepare backup plan
Step 6: Make Decision If performance improves: Continue with enhanced monitoring If performance doesn't improve: Terminate relationship and transition to better management
Step 7: Execute Transition
Provide proper termination notice
Ensure complete documentation handover
Arrange seamless guest experience continuity
Transfer contractor relationships
Begin with new management
How Casa Oeste Delivers Professional Performance
Our property management service prevents all 10 underperformance signs:
Sign 1 (Revenue): Dynamic pricing, professional photography, superior marketing achieve 68-75% occupancy at premium rates, typically 25-35% above self-managed performance.
Sign 2 (Ratings): Systematic quality control, rapid issue resolution, exceptional communication maintain 4.9 average ratings across portfolio.
Sign 3 (Response Times): 24/7 coverage averages 30-60 minute responses, maintaining guest satisfaction and booking conversion.
Sign 4 (Reporting): Monthly detailed statements include revenue breakdown, complete expenses with receipts, performance metrics, market comparisons, and proactive insights.
Sign 5 (Maintenance): In-house maintenance team plus established contractor network prevent recurring issues through quality repairs and preventive maintenance.
Sign 6 (Communication): Responsive owner communication, quarterly performance reviews, transparent partnership approach.
Sign 7 (Hidden Issues): Comprehensive guest feedback systems, proactive issue identification, immediate owner notification of any concerns.
Sign 8 (Property Condition): Systematic quality control, regular inspections, property care standards enforcement maintain excellent condition.
Sign 9 (Expenses): Complete transparency, market-rate pricing, detailed receipts with NIF, no hidden fees or overcharging.
Sign 10 (Performance Discussions): Welcome feedback, data-driven performance reviews, continuous improvement mindset, accountability culture.
Visit our pricing page for transparent fee structures and service commitments, or explore our homepage for comprehensive Algarve property solutions.
Conclusion
Miguel's property earning €30,000 (up 7% from self-managed €28,000) whilst his neighbour's identical apartment earns €38,000 (up 36%) demonstrates the difference between underperforming and professional management.
The 10 critical warning signs:
Revenue 15-25% below comparables (-€8,000-15,000 annually)
Review ratings stuck at 4.5-4.7 (-15-20% bookings)
Response times 4-6+ hours (-30-50% enquiry conversion)
Vague monthly reporting (hidden problems, lost tax deductions)
Recurring maintenance issues (-guest satisfaction, excess costs)
Difficult manager communication (partnership failure)
Hidden issues discovered through reviews (no quality control)
Deteriorating property condition (neglect, deferred maintenance)
Excessive expenses (€2,400-6,000 annually overcharged)
Resistance to performance discussions (no accountability)
Combined impact: €10,000-25,000 annual underperformance plus deteriorating property condition and guest satisfaction.
Most owners tolerate underperformance too long:
Hope things will improve
Fear transition disruption
Uncertainty whether expectations are reasonable
Emotional avoidance of conflict
Meanwhile, underperformance costs €10,000-25,000 annually. Each year of delayed action costs more than finding better management.
Professional management should:
Match or exceed market performance
Achieve 4.8-4.9 ratings consistently
Respond within 1-2 hours
Provide transparent detailed reporting
Prevent recurring issues through quality systems
Communicate responsively and professionally
Proactively identify and address concerns
Maintain excellent property condition
Charge fairly with complete transparency
Welcome performance discussions constructively
If your manager fails on multiple indicators, act decisively. Document concerns, demand improvements, set deadlines, and prepare transition plans.
Your property deserves professional management delivering results, not excuses.
Want to see what your rental property in the Algarve should actually be earning?
Click here to get your free earnings estimate using real Algarve market data.
Frequently Asked Questions
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Revenue 15-25% below comparable properties indicates systematic underperformance—research 3-5 similar properties nearby checking approximate occupancy (calendar blocked dates) and rates over 2-3 months. If your 2-bedroom earns €28,000-32,000 whilst comparables achieve €36,000-42,000, that's €8,000-14,000 annual underperformance. Additional warning signs: review ratings stuck at 4.5-4.7 whilst competitors achieve 4.8-4.9 (0.3 rating difference reduces bookings 15-20%); response times exceeding 4-6 hours to enquiries/issues (professional average 30-90 minutes); vague monthly reports lacking detailed revenue breakdowns, complete expense documentation, or performance comparisons; recurring maintenance issues (same problems reappear every few months); manager difficult to reach or dismissive of concerns; discovering guest-reported issues through reviews rather than manager communication. Combined indicators costing €10,000-25,000 annually through underperformance, poor guest experience, and preventable problems. Understanding property management mistakes costing thousands helps identify specific failures.
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Document everything first: compile data on comparable properties (occupancy estimates, pricing, performance), your property's results, communication response times, review ratings/content, maintenance issue history, expense records, any concerning behaviours. Schedule formal performance review presenting specific concerns with data—request concrete explanations and improvement plans with timelines. Set clear expectations: specific performance targets (occupancy, revenue, rating), 90-day improvement period, monthly progress reviews, consequences if targets unmet. Evaluate contract terms simultaneously: termination notice requirements (usually 60-90 days), outstanding obligations, financial settlement terms, timing considerations. Research alternative managers during improvement period: interview 2-3 companies, verify performance claims with references, understand transition process, prepare backup plan. If performance doesn't improve after 90 days: provide termination notice, ensure complete documentation handover, arrange seamless guest experience continuity, begin with new management. Most owners tolerate underperformance too long costing €10,000-25,000 annually—each delayed year compounds losses. Understanding how to transition from underperforming management provides specific action steps.
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Yes, significantly. Response time dramatically impacts both booking conversion and guest satisfaction: Enquiry conversion rates decline sharply with delay—under 1 hour achieves 70-80% conversion, 2-4 hours drops to 50-60%, 6-12 hours plummets to 30-40%. Slow responses lose bookings to faster competitors especially during high-demand periods. Guest issue response times affect reviews critically: problems resolved within 2 hours rarely appear in reviews or mentioned positively ("host fixed immediately"), 6-12 hour delays generate negative review mentions, 24+ hour delays guarantee damaging reviews. Example financial impact: Property receiving 150 enquiries annually converting at 40% (slow response) books 60 reservations; same enquiries converting at 70% (fast response) books 105 reservations—45 additional bookings worth €12,000-18,000 annually. Plus review damage from slow issue resolution reduces future bookings 15-25% (€5,000-8,000 annually). Total cost of 4-6+ hour response times: €17,000-26,000 annually. Professional management averages 30-90 minute responses maintaining conversion and satisfaction. If your manager consistently takes 6+ hours responding, this alone justifies finding better management.
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Comprehensive monthly statements should include: detailed revenue breakdown showing each booking with dates, rates, guest names, platform used; complete expense itemisation with receipts/invoices (NIF documentation for Portuguese tax compliance) covering cleaning, maintenance, supplies, utilities, any other charges; occupancy metrics showing percentage booked, number of bookings, average nightly rate achieved; year-over-year comparison for same period previous year highlighting growth/decline; upcoming reservation summary showing confirmed bookings for next 30-60 days; maintenance or guest issue notes documenting any problems, resolutions, preventive actions; performance versus local market indicators when available. Quality managers provide this automatically without requesting. Additionally expect quarterly performance reviews discussing trends, market conditions, improvement opportunities, strategic recommendations. Red flags: vague expense categories without supporting documentation, no NIF on invoices (prevents tax deductions), lack of performance context or comparisons, reluctance providing requested details, defensive reactions to transparency questions. Understanding Portuguese tax requirements demonstrates why complete expense documentation with NIF is essential for maximum deductions.
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You can switch anytime, but timing affects transition smoothness: Mid-season transitions (June-August) are possible but challenging—contractors overwhelmed, manager may rush handover, existing bookings require careful continuity, peak revenue at risk if problems occur. However, delaying costs €1,000-2,000+ monthly in continued underperformance during peak season. Best approach: If serious underperformance discovered mid-season, provide 60-90 day termination notice immediately (fulfills contract, allows new manager securing), use notice period interviewing alternatives and planning transition, actual switch occurs September/October when contractor availability better and bookings decrease. Optimal timing for planned transitions: October-November switches allow new management implementing improvements before next peak season, adequate time for photography updates if needed, lower risk period for any transition hiccups, contractor availability for any needed repairs/updates. Winter switches work well if adequate preparation time before spring bookings accelerate. Never tolerate underperformance "waiting for right time"—each month costs €800-2,000 in lost revenue and problems. Understanding questions to ask new property managers prepares you for interviewing alternatives.
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Casa Oeste's property management service systematically addresses all underperformance indicators: (1) Revenue: Dynamic pricing and professional photography achieve 68-75% occupancy at premium rates, typically 25-35% above self-managed performance. (2) Ratings: Systematic quality control and rapid issue resolution maintain 4.9 average ratings across portfolio. (3) Response times: 24/7 coverage averages 30-60 minute responses maintaining conversion and satisfaction. (4) Reporting: Monthly detailed statements include complete revenue breakdown, expenses with receipts/NIF, performance metrics, market comparisons, proactive insights. (5) Maintenance: In-house maintenance team plus established contractor network prevent recurring issues through quality repairs and preventive maintenance. (6) Communication: Responsive owner communication, quarterly performance reviews, transparent partnership approach. (7) Transparency: All guest feedback shared, proactive issue identification, immediate owner notification of concerns. (8) Property condition: Systematic quality control, regular inspections, property care standards enforcement. (9) Expenses: Complete transparency, market-rate pricing, detailed receipts with NIF, no hidden fees. (10) Performance discussions: Welcome feedback, data-driven reviews, continuous improvement mindset, accountability culture. Results: Clients avoid €10,000-25,000 annual underperformance costs through professional execution. Visit our pricing page for transparent fee structures and service commitments.
About the Author
Matt Deasy is the founder and CEO of Casa Oeste: a property expert with more than 20 years of experience in international tourism and 15 years living in the Western Algarve. Having renovated multiple properties across Portugal, Matt brings a practical, boots-on-the-ground perspective to every article.
A travel industry expert, he previously launched and ran a multinational travel company, selling tens of thousands of bed nights across Europe and Africa for over a decade - and is the co-founder of PortugalXpert - specialists in Portugal relocation. He is the co-author of two books on relocating and investing in Portugal: Portugal Beckons and Your Portuguese Property Beckons, both available on Amazon.
Through Casa Oeste, Matt helps homeowners unlock the full potential of their Algarve properties with expert management, renovations, and market-led insights.
